Skip links

 

 

 

 

Helpy

Equine Formulary

Privacy Policy

1. Who We Are and How to Contact Us

HELPY GROUP SRL, headquartered at Via Chiesino di Valle, n.34 – 56010 Vicopisano (PI), Italy, VAT/Tax Code 02424440507, e-mail: [email protected], as the Data Controller, provides this information notice pursuant to Article 13 of Regulation (EU) 2016/679 (“GDPR”).

2. Type of Data Collected

During the use of the Equine Formulary app, the following data may be processed:

  • Usage data: technical logs, IP addresses, device type, operating system, anonymous usage statistics.
  • In-app purchase data: limited exclusively to receipts and transaction identifiers, which are managed directly by Apple and Google (no payment data is processed by the Controller).
  • Communications: data voluntarily provided by the user when contacting the Controller via e-mail.

3. Purposes and Legal Bases

Personal data are collected and processed for the following purposes:

  • to ensure access to and proper functioning of the app (legal basis: performance of a contract);
  • to manage notifications, updates, and technical support (legal basis: performance of a contract);
  • to comply with legal obligations or requests from public authorities (legal basis: legal obligation);
  • to perform aggregated and anonymous statistical analyses regarding app usage (legal basis: legitimate interest of the Controller).

4. Processing Methods

Data are processed electronically using appropriate security measures, in compliance with the principles of fairness, lawfulness, transparency, and data minimization as required by the GDPR. No automated decision-making processes or profiling activities are carried out.

5. Data Communication and Transfer

Data may be communicated to:

  • IT and hosting service providers,
  • Apple and Google, in relation to in-app purchases,
  • competent authorities, where required by law.

No personal data transfers are foreseen outside the European Union to countries that are not covered by an EU adequacy decision.

6. Data Retention

Data processed in connection with purchases or usage via digital stores are retained by Apple and Google in accordance with the law and/or their respective data retention policies.

7. Data Subject Rights

The Controller does not store any sensitive or detailed information about the user. In any case, users may submit requests by writing to [email protected].
Users also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) at www.garanteprivacy.it.

8. Minors

The app is primarily intended for adults (particularly veterinary professionals and university students of legal age). That said, there are no explicit restrictions for any age group or user category for purely consultative purposes.

9. Changes to This Privacy Policy

The Controller reserves the right to amend this Privacy Policy at any time. In the event of substantial changes, users will be informed via in-app notifications.